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Frequently Asked Questions
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Frequently Asked Questions

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JVZoo
Customer Product Ratings and Reviews
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Can I Rate A Product I Purchased?
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Customer Portal Search
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Not receiving emails from JVZoo
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Subscribe/Unsubscribe from launch email notifications
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Pay using a credit card with Paypal
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Verify PayPal email address to confirm account ownership
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Status of purchase states refunded but funds not received
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JVZoo secure server
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How JVZoo Protects Buyers
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Other Categories

Sellers
Articles in the Seller category provide guidance for individuals and businesses who list and sell products on our platform. This section covers everything from setting up a seller account and managing inventory to handling orders, payments, and customer interactions.
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Customers
Knowledgebase section of our helpdesk tailored towards customer / purchasers of products for sale on the JVZoo marketplace.
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Affiliates and JV Partners
Articles in the Affiliates & JVs category provide resources for partners who promote our products and collaborate through joint ventures. This section covers topics such as setting up affiliate accounts, tracking commissions, promotional tools, partnership opportunities, and best practices for maximizing results.
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General
Articles in this category are applicable to all types of users—affiliates, customers, and sellers.
1 article and other
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